Three more luminaries have tossed their opinions into the mix, and those are collected here for your reading pleasure. It’s still not actually a roundtable… more like a trough. A trough of knowledge. So step up to the trough, little piggies (yes, still got swine flu on the brain) and suck up this nutritious opinion.

Again, the question posed was, “In your experience, how has the emergence and growth of social media and social networking affected or changed the way companies interact with their customers?”

I get it, social networks are all the rage (see my roundtable post coming soon.) But as with all formal business, why would you leave something to chance? With the unreliability of the ever-growing Twitter, is it really fair to assume that I’m going to get your DM for assets in a timely manner? Or [...]